You’ve Got Questions, We’ve Got Answers
We've taken our expertise in the health and wellness space and created the ultimate line of effective, all-in-one supplements. Below, you'll find answers to some of our most-asked questions.
Product Information
What are nutraceuticals?
What are nutraceuticals?
Nutraceuticals combine elements of both nutrition and pharmaceuticals to offer a wide range of health and medical benefits.
Can I take multiple products safely?
Can I take multiple products safely?
Yes, but as with any supplement, we recommend consulting with a healthcare professional.
What are the dose recommendations?
What are the dose recommendations?
Serving size will vary by product. Please read the suggested use on the back of the product label.
Where is the expiration date on the product?
Where is the expiration date on the product?
Expiration dates are located on the bottom of the bottle. All Clean Nutra products have approximately 1-3 years of shelf life at the time of purchase.
Shipping & Delivery
What’s the turnaround time on my order?
What’s the turnaround time on my order?
At Clean Nutra, we strive for excellence, and that starts with our shipping procedures. We aim to send your order out the day it is purchased; however, it may take 1-3 business days. We will send a shipping confirmation email when it's on the way. If you are experiencing any unexpected delays, please contact JewelFeestixmvz@hotmail.com for immediate assistance.
How long will it take to receive my order?
How long will it take to receive my order?
Once your order is fulfilled, we send your package to a trusted mail carrier. All domestic USA orders are shipped within 1-3 days from the time of the order. Shipping can take anywhere from 3-7 business days.
How do I track my package?
How do I track my package?
We will send a shipping confirmation email with a tracking link and number so you can check the status and location at every step of the shipping process. If you haven’t received tracking information up to three days after your order, please reach out to customer support for more information.
What shipping methods are available?
What shipping methods are available?
Currently, we offer standard shipping via USPS, FedEx, and UPS.
Do you ship to P.O. Boxes?
Do you ship to P.O. Boxes?
Yes, we are happy to ship to P.O. boxes!
How can I change my shipping address after I order?
How can I change my shipping address after I order?
It may be difficult to change the shipment destination once the order has been placed. If the product has already been shipped, we cannot change the address. We strongly advise you to confirm your shipping address prior to placing an order. However, to change your address for your next order, please contact our support team at JewelFeestixmvz@hotmail.com, and they’ll promptly assist you in an address change.
I didn’t receive my package. What should I do?
I didn’t receive my package. What should I do?
Your satisfaction is very important to us. If you did not receive your package, please contact us via email at JewelFeestixmvz@hotmail.com so that we can research the issue and make sure we make it right!
Security
I am scared of making a payment through your website. Is my credit card secure?
I am scared of making a payment through your website. Is my credit card secure?
At Clean Nutraceuticals, we take extraordinary security measures to ensure the safety of our customer’s information. We use advanced secure encryption technology to hide credit card information and to prevent releasing sensitive customer information. Further, we do not store your credit card information so you can feel safe in any transaction made through our website. We also offer payment through PayPayl if you are not comfortable sharing your credit card information.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).Please email us at JewelFeestixmvz@hotmail.com